AXT enjoys an excellent reputation internationally in offering first class service and support on its unique and diverse range of products. We have highly trained engineers strategically located around Australia who can respond quickly in emergency situations.
Our engineers come from many backgrounds and have joined together to form the AXT Service family where customers benefit from the technical diversity, application and maintenance experience and solutions offered throughout their products life.
AXT Engineers regularly attend factory training sessions to keep up to date with latest techniques with our suppliers. In addition, they are also well-versed in many other makes and models and regularly maintain and repair instruments from other manufacturers.
In support of your products we offer the following services:
- Site suitability testing and evaluation
- Preventative maintenance
- Breakdown repairs
- Instrument calibration
- Spare parts, consumables and X-ray tubes
- Service agreements
- Front line maintenance training
- Operator training – XRD & XRF
- Remote diagnosis
- Application setup, maintenance and calibration/optimisation